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The Australian Government's travel advisory and consular assistance service.
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Charter for Safe travel

A joint initiative with the Australian travel industry to recognise our shared commitment to assisting Australians to travel overseas safely.

Bangkok - Flight Disruptions

Bangkok's two main airports, Suvarnabhumi International Airport and Don Muang Airport are currently closed due to political demonstrations. The duration of the closures is unknown. Australians stranded in Bangkok should first contact their airline for assistance with travel and accommodation.

People wishing to contact Qantas about their extra flights from Phuket should call:

Bangkok + 66 (0) 2627 1800
Australia + 61 (0) 3 9834 6826

Other airlines contact details:

Jetstar Bangkok + 66 (0) 2267 5125
Australia 131 538
Thai Airways: + 66 (0) 2545 3690 - + 66 (0) 2545 3691 - + 66 (0) 2545 3692

The Tourism Authority of Thailand is also facilitating accommodation for stranded travellers and can be contacted on + 66 (0) 2 652 8313 / 8314.

See our Thailand travel advice.

Attacks in Mumbai India

On 26 and 27 November, terrorists attacked at least ten locations in Mumbai, including hotels, the train station and near the domestic airport terminal using automatic weapons and grenades. The Australian Government unreservedly condemns these appalling attacks on innocent people. 

Australians are urged to reconsider their need to travel to India and avoid travel to Mumbai at this time. Australians in Mumbai should remain in a safe location, monitor the media for information about new safety and security risks and follow the advice of local authorities.

The Department of Foreign Affairs and Trade has set up a hotline for Australians with concerns for family or friends in Mumbai on 1800 002 214.  Australians overseas requiring consular assistance should contact the Department of Foreign Affairs and Trade on +61 2 6261 3305. See also the travel advice for India.

The Australian Government is providing support to Australians adversely affected by the terrorist attacks in Mumbai through Australian Government Disaster Recovery Payments (AGDRP). Further information is available on 1800 146 713 and at www.disasterassist.gov.au

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Travel Advisories

*Please note that cities or regions within a particular destination may be at different advice levels

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